FAQ

FAQ

Most frequent questions and answers
–  We will not accept order cancelations or returns on orders that use Affirm under any circumstances. They charge us fees for using them and it’s just complicated on our end to do returns or cancelations. 


– We can ship your orders as soon as we can get them built and painted. We don’t have to wait for you to pay off your plan.
 
– Payments can be automatic now. No more logging in each month to enter your credit card information. Just be sure to turn on automatic payments in Affirm.
 
– Affirm is a separate deal from us and has its own website with terms and conditions. If you want to know more about how they work you can go to their website. www.affirm.com/how-it-works
 
– My turnaround times WILL REMAIN THE SAME. Always order early. Generally, I’m about 2 weeks out on most orders, but the closer we get to Christmas the longer it takes for me to make your toys. It’s usually a month+ if you wait until October & November.

HOW TO USE AFFIRM TO CHECKOUT
– Add toys to your cart like you normally would.
 
– When you go to checkout, just below your total and above the black “Proceed to Checkout” button you’ll see something that says, “As low as $__/mo with Affirm. Learn more.”
 
– Click “Learn more”
 
– A window will pop-up showing the options they offer for what you’ve got in your cart. You’ll then hit, “See if you qualify” at the bottom.
 
– You’ll create an account with Affirm and they’ll walk you through the rest of the process.
 
– Affirm will pay me for your order and then you will make your payments directly to Affirm through their website or app. Financing is subject to eligibility.
 
Other Affirm Disclosures 
– Payment options through Affirm are provided by these lending partners: affirm.com/lenders
 

– Your rate will be 0% APR or 10–30% APR based on credit, and is subject to an eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

– Payment options are offered by Affirm, are subject to an eligibility check, and may not be available in all states. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.

In the footer of this website, click “Customizations” under “Other Pages” to see images.

Or click here. 

If you ordered with customization, it usually takes two weeks, but that depends on my show schedule and what time of year it is. Keep an eye on my show schedule page to know when I’ll be in the shop or not. You can pick up toys at a show and save on shipping.

PLEASE NOTE: The last three months of the year are extremely busy with Christmas and my turn around times are closer to a month or more. Always order early if you can. 

Yes. I always have some basic toys ready to ship that I can get out the next business day. Just give me a call to see what I have available.

I do not. I’m constantly working on new toys and accessories to add to the store. I’m also open to requests and suggestions. 

Trucks, Trailers, Semis, Rodeo, Ranching, etc. are made out of metal with the exception of the tires and mud flaps that are rubber. 

The animals, figures, and other similar accessories are made by my wife from a resin.