Terms & Conditions

Using Affirm

We will not accept order cancelations or returns on orders that use Affirm under any circumstances.

FAQ

– We can ship your orders as soon as we can get them built and painted. We don’t have to wait for you to pay off your plan.

– Payments can be automatic now. No more logging in each month to enter your credit card information. Just be sure to turn on automatic payments in Affirm.

– Affirm is a separate deal from us and has its own website with terms and conditions. If you want to know more about how they work, you can visit their website. www.affirm.com/how-it-works

– My turnaround times WILL REMAIN THE SAME. Always order early. Generally, I’m about two weeks out on most orders, but we typically fulfill within 30 days. The closer we get to Christmas, the longer it takes for me to make your toys. It’s usually a month+ if you wait until October & November.

HOW TO USE AFFIRM TO CHECKOUT

– Add toys to your cart like you normally would.

– When you go to checkout, just below your total and above the black “Proceed to Checkout” button, you’ll see something that says, “As low as $__/mo with Affirm. Learn more.”

– Click “Learn more.”

– A window will pop up showing the options they offer for what you’ve got in your cart. You’ll then hit “See if you qualify” at the bottom.

– You’ll create an account with Affirm, and they’ll walk you through the rest of the process.

– Affirm will pay me for your order, and then you will make your payments directly to Affirm through their website or app. Financing is subject to eligibility. Payment options through Affirm are provided by these lending partners: affirm.com/lenders

Shipping Policy

Orders are typically shipped within 30 days of the purchase date. Please keep in mind that my turnaround times could be longer during the months of October, November, and December. If you need your toys by a specific date you can make a request in the notes on your order. We may not always be able to meet that request but we will try.

Returns, refunds, & exchanges

We will not accept order cancelations or returns on orders that use Affirm under any circumstances.

You can request a cancelation on orders paid for using a credit card. If the toys are customized with names or brands, and we have already started building your toys, we will not cancel, exchange, or refund.

We will accept order cancelations and refund orders for NON-CUSTOM toys as long as you request cancelation before we ship the order.

Credit Card and Payment Policy

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded. We accept Visa, Master Card, American Express, Discover.